Privacy Policy

Privacy Policy – MetaPlay

Effective Date: October 06, 2025

MetaPlay (“we”, “our”, “us”) operates the MetaPlay mobile application (the “Service”). This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our Service.

By using MetaPlay, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a) Personal Information (if provided by you):

  • Name, email address, phone number (during account creation or support requests)

  • User ID, referral codes

  • Payment-related details (processed securely by third-party payment gateways; we do not store card/UPI details)

b) Automatically Collected Information:

  • Device information (device model, OS version)

  • IP address

  • App usage data (screens visited, actions taken)

  • Crash logs and diagnostics

  • Advertising identifiers

2. How We Use Your Information

We use the collected information to:

  • Provide and improve the MetaPlay Service

  • Create and manage user accounts

  • Enable tournament participation and fair play

  • Process payments and rewards

  • Detect fraud, cheating, or abuse

  • Analyze app performance and user behavior

  • Show relevant advertisements

3. Third-Party Services

MetaPlay uses third-party services that may collect information used to identify you, including but not limited to:

  • Google Play Services

  • AdMob

  • Google Analytics for Firebase

These services have their own Privacy Policies, and MetaPlay has no control over their practices.

4. Ads & Analytics

We display ads through third-party ad networks such as AdMob. These partners may use device identifiers and cookies or similar technologies to show personalized or non-personalized ads, in accordance with applicable laws and user consent.

5. Log Data

Whenever you use MetaPlay, we may collect Log Data in case of errors or crashes. This may include:

  • IP address

  • Device information

  • App configuration

  • Time and date of usage

  • Diagnostic data

This data is used strictly for improving app stability and performance.

6. Cookies & Tracking Technologies

MetaPlay itself does not use cookies directly, but third-party SDKs integrated in the app may use cookies or similar technologies to collect information for analytics and advertising purposes.

7. Data Security

We take reasonable and commercially acceptable measures to protect your information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

8. Data Retention & Deletion

We retain user data only as long as necessary to provide our services and comply with legal obligations. Users may request account deletion and data removal by contacting our support team.

9. Links to Other Websites

MetaPlay may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their Privacy Policies.

10. Age Restriction

MetaPlay is intended only for users 18 years of age or older. We do not knowingly collect personal information from anyone under 18. If we discover that a user under 18 has provided personal information, we will delete such information promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, you can contact us at:

📧 supportmetaplay.com@nasati.online

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